You are viewing the English edition.

FAQ / DOCUMENTED ANSWERS

Documented answers

Retrieval-based answers with sources. No generated claims.

What kind of manufacturer is ElowSKIN?
ElowSKIN is an integrated efficacy-skincare OEM/ODM manufacturer based in Guangzhou, China — a verified producer rather than a pure trading company. Formulation R&D, filling and quality inspection are completed in-house at an ISO 22716 and GMPC certified facility. Registered details, certificate numbers and validity dates are supplied in the due-diligence evidence pack on request.

Source: About / Who We Are, Company Facts

Are you a real factory, and can we audit it?
Yes — we run an ISO 22716 and GMPC certified, highly automated facility where formulation R&D, filling and quality inspection are all done in-house. Factory audits are welcome; the plant address and capacity figures come with our due-diligence pack, so please leave your contact details to arrange a visit.

Source: Manufacturing / Our Facility, Quality / Certifications

Which active ingredients do you work with, and at what concentrations?
Our core actives are PDRN, GHK-Cu (blue copper peptide) and lysozyme, balanced into gentle formulas designed for sensitive, blemish-prone and post-procedure skin for barrier support. Exact concentration ranges are disclosed in the full INCI and technical dossier rather than preset here. They are formulated to help improve the appearance of calm, resilient skin.

Source: Science / Core Actives, Ingredients / INCI

What is your MOQ, and can I request samples?
MOQ and sampling are assessed project by project, so we do not quote a fixed number upfront. Please leave your details to receive the due-diligence pack, and our team will come back with a tailored proposal.

Source: Partner / ODM Process, Contact / Request Pack

Do you provide full INCI lists and safety assessments?
Yes — we publish the complete INCI for every formula and supply the full set of safety assessment documents. We are also committed to zero animal testing and recyclable packaging. Transparency is standard here, not an add-on.

Source: Transparency / INCI & Safety, Safety / Assessment Dossier

Are your products compliant with MoCRA, CPSR and CPNP?
We work to US MoCRA requirements and EU CPSR/CPNP obligations, and our claims follow EU Regulation 655/2013, US FTC/MoCRA and UK ASA guidance. The named US and EU responsible persons are listed in the due-diligence pack. Leave your contact details to request it.

Source: Compliance / MoCRA & CPSR, Regulatory / Claims Policy

What is the difference between your DTC brands and your ODM service?
We run two lines: our own DTC retail, plus global Private-Label / ODM manufacturing for partners. In-house reference brands ILUKA, AIVI and MMxBB let us validate the full path from formula to launch, alongside our ritual mind-and-body care sub-line.

Source: About / Two Business Lines, Brands / Reference Portfolio

How is my enquiry data handled, and how do I contact you?
We use your details only to respond to your enquiry and never sell them to third parties. Contact us at 54918885@qq.com, by phone/WeChat at +86 181 4480 5760, or on WhatsApp at +1 (646) 509-6134. You can also leave your details in the enquiry form.

Source: Privacy / Data Handling, Contact / Leave Your Details

Unverified facts (registered address, factory capacity, responsible persons, certificate numbers, MOQ and pricing) are supplied in the due-diligence evidence pack and are never invented in site copy.

GALLERY / 画面

Questions, answered

Straightforward answers to the questions we hear most.

Hands holding a cream jar
The ritual
Bottles on towel fabric
Still life
A daily routineAn everyday care setting.

A NOTE FROM THE LAB

A note from the lab

成份与肤质指南，不是折扣码。Ingredient and skin-type guides, not discount codes.